culture rummy

culture rummy App support

Contact
+91 2123743509

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The culture rummy:

Q1: How to log in after installing the culture rummy?

To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you can securely access the app without needing a password or email login. This convenient method allows for easy and quick login.

Q2: What should I do if I am not getting OTP?

To start, check that your internet connection is stable and has a strong signal. Click "send OTP" and wait for the verification code to arrive, allowing a reasonable amount of time for it to be sent. If you don't receive the OTP, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, first try using the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The culture rummy:

Q1: What is the minimum withdrawal amount in the culture rummy?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for funds earned through gaming, not bonuses. This means you can only withdraw money you've earned from playing, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, taking 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This delay can occur despite the overall speed of the app's other services.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. The bonus earnings can be withdrawn after they have been earned through gameplay. You can access and withdraw the bonus-earned funds once you've earned them.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and view your transaction history. If your withdrawal is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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